Senior Principal Customer Engineer

Job Summary

A company is looking for a Senior Principal Customer Engineer.

Key Responsibilities

• Act as a strategic advisor to executive stakeholders, shaping technology roadmaps and enterprise decisioning strategies
• Build relationships with key stakeholders and lead complex customer programs across organizational boundaries
• Influence platform direction and contribute to strategic planning, addressing systemic gaps in architecture and operational practices

Required Qualifications

• Extensive experience in technical leadership and advising senior executives on technology strategy
• Proven ability to design multi-year technology roadmaps that drive account growth
• Experience influencing adoption patterns across multiple segments and industries
• Recognized thought leader in decisioning, analytics, and platform modernization
• Familiarity with enterprise-scale change management and guiding complex technical transformations