Senior Process Support Analyst

Job Summary

Supporting contract processing activities, the full-time Senior Process Support Analyst will manage review processes, enhance system capabilities, and create operational reporting metrics while working remotely.

Key responsibilities

• Review booked contracts to ensure compliance with established guidelines and procedures
• Analyze data related to customer fraud and dealer issues, providing support for audits and vendor management
• Create and monitor operational reporting metrics and decision trees to improve funding process efficiencies

Required qualifications

• 3+ years of relevant experience in financial services or a similar industry
• High school diploma or GED equivalent
• Experience with advanced data and modeling techniques
• Prior leadership experience is preferred
• Proficiency in Microsoft Office Programs