Senior Product Administrator

Job Summary

A company is looking for a Sr. Product Administrator who provides customer support for mortgage servicing products and manages various initiatives.

Key Responsibilities

• Submit system maintenance via en masse transactions and coordinate Help Desk support
• Manage the Altair Monarch Application and monitor routine job schedules
• Develop and maintain internal product documentation and playbooks for product functionality

Required Qualifications

• High school diploma or GED required; Bachelor's degree preferred
• Five plus years of Mortgage Servicing experience
• Three plus years of Altair Monarch experience
• Experience with the full suite of ICE MT mortgage servicing products
• Strong knowledge of Microsoft Office and mortgage loan servicing systems