Senior Product Administrator

Job Summary

A company is looking for a Senior Product Administrator to provide customer support for the Mortgage Servicing platform and manage various initiatives.

Key Responsibilities

• Maintain lifecycle documentation for core products and coordinate helpdesk support
• Develop Key Performance Metrics and manage product functionality and integration
• Provide documentation, product life-cycle management, and technical support for vendor products

Required Qualifications

• High school diploma or GED required; Associate's degree preferred
• Two to four years of related experience and/or training required
• Two years of residential loan servicing experience preferred
• Basic understanding of systems development lifecycle methodologies
• Working knowledge of Microsoft Office and mortgage loan servicing systems