Senior Product Designer
Job Summary
A company is looking for a Senior Product Designer / Service Designer to enhance Trade Credit experiences.
Key Responsibilities
- Design and improve end-to-end customer journeys across Trade Credit experiences
- Map and optimize workflows for onboarding, servicing, billing, payments, and collections
- Collaborate with product, operations, support, and vendors to enhance customer experiences
Required Qualifications
- 5+ years of experience in Product Design, UX Design, CX, or Service Design
- Experience in financial services, fintech, lending, or related ecosystems
- Strong systems thinking and workflow design capabilities
- Experience with journey mapping and service blueprinting
- Proficiency with Figma and modern UX workflows
COMPLETE JOB DESCRIPTION
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Company Overview
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