Senior Product Manager

Job Summary

A company is looking for a Senior Product Manager, Retention.

Key Responsibilities

• Build and execute the retention strategy to reduce churn and enhance seller engagement
• Diagnose churn signals and develop metrics to monitor retention performance
• Drive cross-functional execution to create a cohesive retention loop across teams

Required Qualifications

• 10+ years of product management experience, particularly in retention and churn reduction
• Proven track record of using data and experimentation to drive product impact
• Experience with save flows, subscription churn analysis, or customer winbacks is advantageous
• Strong cross-functional execution skills, especially with Support, Sales, and Data Science
• A strategic mindset with a focus on execution details