Senior Product Manager

Job Summary

A company is looking for a Senior Product Manager, Agent Performance.

Key Responsibilities

• Identify and articulate customer problems while balancing feedback from agents and business needs
• Define goals and success metrics for the product area and prioritize development efforts
• Analyze data on agent and customer performance to test and iterate on products effectively

Required Qualifications

• 5+ years of experience managing products from concept to launch
• Strong analytical abilities to define product strategy and roadmaps
• Proficient in modern product discovery techniques and agile methodologies
• Demonstrated strategic vision and leadership capabilities
• Comfort in evaluating product approaches and proposals