Senior Product Manager

Job Summary

A company is looking for a Senior Product Manager to develop AI-powered solutions for emergency call center operations.

Key Responsibilities

• Define and own the product vision, strategy, and roadmap for Agent Assistance capabilities
• Deliver AI-driven features that support real-time workflows for call takers and frontline agents
• Drive initiatives through full Product Lifecycle Management stages from concept to launch

Required Qualifications

• 7+ years of product management experience, ideally in SaaS or mission-critical environments
• Proven track record owning complex, user-facing products from concept through launch
• Strong experience leading cross-functional initiatives with measurable business outcomes
• Experience building business cases, including market analysis and ROI projections
• Familiarity with AI-driven products, workflows, or decision-support systems