Senior Product Manager

Job Summary

To enhance compliance in cross-border shipping, the full-time remote Senior Product Manager will own the end-to-end compliance flow, develop a comprehensive strategy, and improve data quality while collaborating closely with merchants and internal teams.

Key responsibilities

• Manage the entire compliance process from merchant catalog to cleared shipment, identifying and addressing data flow issues
• Develop and advocate for a compliance strategy, including decisions on build versus buy versus partner
• Improve data quality metrics and create merchant-facing tools to enhance visibility and self-service capabilities regarding compliance status

Required qualifications

• 5+ years of product management experience in a complex, data-heavy domain
• Proven ability to map and analyze end-to-end processes and data flows
• Experience in cross-border commerce, logistics, or supply chain management
• Familiarity with compliance concepts such as classification, declared value, and duties
• Strong written communication skills for creating strategies and decision documents