Senior Product Manager AI

Job Summary

A company is looking for a Senior Product Manager, Support AI Experimentation.

Key Responsibilities

• Continuously scout the AI landscape and develop points of view on support testing opportunities
• Design and run lightweight experiments to validate AI-driven support concepts
• Manage an experimentation roadmap and translate findings into business-relevant outcomes

Required Qualifications

• 5+ years of product management experience, particularly with AI or ML-powered products
• Proven ability to conduct fast experiments and interpret results effectively
• Strong judgment in evaluating AI approaches and making go/no-go decisions
• Comfortable operating in ambiguous environments with shifting priorities
• Experience collaborating across teams to ensure successful handoffs of proven concepts