Senior Product Manager, AI

Job Summary

Senior Product Manager, AI is a full-time role focused on leading the development of an AI-powered customer experience platform, collaborating with engineering teams, and establishing best practices in AI.

Key Responsibilities

• Lead end-to-end development of the AI platform and customer experiences
• Partner with engineers to design prompt strategies and evaluation frameworks
• Drive systematic improvement in answer quality and customer satisfaction through experimentation

Required Qualifications

• 4+ years of experience in management consulting or technical product management at a startup
• Proven interest in modern LLM systems and experience in regulated environments
• Ability to navigate technical tradeoffs and implement AI platform standards
• Track record of turning complex ideas into scalable, production-grade products