Senior Product Manager - AI Automation

Job Summary

Driving product strategy and operational transformation, the full-time Senior Product Manager - AI Automation will lead AI-enabled customer journeys, workflow automation, and enterprise service experiences in a remote environment.

Key responsibilities

• Own and drive product strategy across Customer Success AI, workflow automation, and operational transformation initiatives
• Develop unified product roadmaps aligned to customer experience goals and organizational strategy
• Translate ambiguous business opportunities into clear product direction and executable delivery plans

Required qualifications

• 5+ years of Product Management experience in enterprise SaaS, AI products, or workflow automation
• Experience owning product strategy and roadmap execution in complex cross-functional environments
• Experience evaluating build-versus-buy decisions across enterprise platforms and AI ecosystems
• Strong systems thinking and operational problem-solving skills
• Demonstrated ability to independently drive ambiguous workstreams from strategy through execution