Senior Product Manager, ITSM

Location: Remote
Compensation: Hourly
Reviewed: Tue, Apr 07, 2026
This job expires in: 12 days

Job Summary

A company is looking for a FLEX Senior Product Manager - ITSM Platforms.

Key Responsibilities
  • Own the roadmap for the ServiceNow platform and manage the end-to-end product lifecycle
  • Translate business and employee experience requirements into clear product requirements and user stories
  • Lead stakeholder communication, including roadmap reviews and feature demos across various organizations
Required Qualifications
  • Undergraduate degree in Computer Science, Marketing, Product Development, or related major
  • 7+ years of experience in digital products and software development lifecycle processes
  • 3+ years of experience in product management
  • 1+ years of management experience with cross-functional teams
  • 1+ years of experience with ITSM technologies

COMPLETE JOB DESCRIPTION

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