Senior Product Manager Member Services

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Mon, Feb 12, 2024

Job Category: Sales

Career Level: Entry Level, Experienced, Senior Level

Job Summary

A company is looking for a Senior Product Manager, Member Services.

Key Responsibilities:

Contribute to the mission of eliminating barriers to mental healthcare for members
Lead and collaborate with member support teams to develop a strategic roadmap
Lead initiatives to automate and scale member-facing support teams

Qualifications:

5+ years of product/program management experience in healthcare solutions
Experience with building end-to-end member support flows
Experience with call center operations and ticket management software
Experience with CRM-based data management and systems
Experience with data sharing via ETL/API

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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Headquarters Headquarters

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Website

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