Senior Product Success Manager

Job Summary

A company is looking for a Sr. Product Success Manager.

Key Responsibilities

• Provide consultative support to customers and guide them in using the software effectively
• Mentor teammates and promote internal best practices within the Customer Success team
• Collaborate with customers of varying sizes to help them build successful product experiences

Required Qualifications

• Six or more years of product management experience in a software or technology company
• Experience working directly with customers across different organizational sizes
• Deep curiosity to learn and understand complex tools and workflows, including AI capabilities
• Experience mentoring teammates and supporting their professional growth
• Confidence to pursue dynamic opportunities in a fast-paced environment