Senior Production Support Analyst

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Apr 29, 2025

Job Summary

A company is looking for a Senior Production Support Analyst.

Key Responsibilities
  • Monitor system processing and failures, ensuring alignment with service level agreements
  • Analyze and resolve issues with production applications and policies, coordinating with Operations
  • Propose improvements to system processing and maintain procedural documentation
Required Qualifications
  • Minimum of 3-5 years of annuity experience, preferably within IT or Operations
  • Familiarity with Insurance and Annuity Industry applications such as DTCC and NIPR
  • Technical skills in Microservices technology, Kubernetes, GraphQL, Python, PostgreSQL, and JIRA
  • Ability to manage multiple assignments and influence relationships across the organization
  • Self-starter with strong analytical skills and a strategic mindset

COMPLETE JOB DESCRIPTION

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