Senior Professional Services Consultant

Job Summary

Serving as a senior technical authority for enterprise messaging and email security architectures, the full-time Senior Professional Services Consultant will lead architecture discussions, optimize high-volume messaging infrastructures, and provide strategic recommendations to large organizations while working remotely.

Key responsibilities

• Lead architecture and design discussions with enterprise technical and executive stakeholders
• Support customer implementations, upgrades, migrations, and optimizations for Proofpoint's Mail Transfer Agent solutions
• Drive messaging service delivery standards and architectural best practices across the Professional Services organization

Required qualifications

• 7-10+ years of experience in email infrastructure, MTA operations, or messaging security in a production environment
• Deep expertise in SMTP, routing, and authentication protocols (SPF/DKIM/DMARC)
• Experience leading customer-facing architectural discussions in enterprise environments
• Demonstrated ability to write clear, informative technical documentation and deliverables
• Strong organizational and project management skills with a dedication to client service