Senior Program Manager

Job Summary

To lead CRM and email marketing initiatives, the remote Senior Program Manager will manage the full lifecycle of projects, ensuring timely and effective execution while collaborating across multiple client teams.

Key responsibilities

• Manage the full lifecycle of CRM and email marketing initiatives, including requirements gathering and timeline management
• Coordinate requirements across Product Marketing, Creative, Data and Analytics teams for seamless campaign execution
• Oversee the development, QA, testing, and deployment of email campaigns while collaborating with analytics teams for optimization strategies

Required qualifications

• 5+ years of project management experience in marketing technology, CRM, or digital agencies
• Demonstrated expertise in email development methodologies and best practices
• Advanced experience with project management tools, preferably Smartsheet and Workfront
• Ability to craft and define complex project plans based on assumptions
• Effective systems thinking, conflict resolution, and negotiation skills