Senior Program Manager

Job Summary

A company is looking for a Program Manager Senior: Digital Operations.

Key Responsibilities

• Oversee daily operations of digital care platforms to ensure performance meets defined targets
• Lead virtual Care Coordinators, managing staffing, productivity, and quality outcomes
• Own P&L performance for assigned programs, managing budgets and identifying financial risks and opportunities

Required Qualifications

• Bachelor's degree required
• 10+ years in healthcare or digital operations with accountability for outcomes
• Experience with Epic and EHR integrated digital platforms
• Experience operating AI enabled digital tools in healthcare/EHR contexts preferred
• Experience leading operational testing and post-launch optimization of digital care programs preferred