Senior Program Manager

Job Summary

Owning the operational levers and marketing mechanics for customer program adoption, the full-time remote Senior Program Manager will architect and manage the educational ecosystem's distribution strategy while optimizing customer engagement and leveraging technical tools to enhance learning access.

Key responsibilities

• Own the distribution and demand creation strategy for the customer education ecosystem
• Scale program access and operational readiness by analyzing customer consumption trends
• Optimize the customer engagement funnel and manage the technology stack supporting multi-modality learning

Required qualifications

• 5+ years of experience in Enablement Operations, Growth Marketing, Product Operations, or Program Management in a SaaS environment
• Deep technical expertise with digital engagement and marketing automation tools
• Strong data and analytical skills with a proven history of measuring program ROI
• Experience building scalable operational infrastructure or "growth engines.
• Strong change management and operational governance skills