Senior Program Manager

Job Summary

To support provider engagement and growth initiatives, the remote Senior Market Operations Program Manager will own program performance, lead cross-functional teams, and provide analytics and decision support to ensure successful outcomes.

Key responsibilities

• Own the end-to-end operating model and outcomes for provider engagement and growth programs, ensuring alignment and timely execution
• Track program status and performance, providing concise updates and recommendations to senior leadership based on data analysis
• Engage with external stakeholders to fill gaps in outreach and follow-up, maintaining momentum in provider engagement efforts

Required qualifications

• 5+ years of program management, operations, or client-facing experience, preferably in healthcare or value-based care
• Experience building and monitoring physician network programs or clinical operations
• PMP certification or MBA is preferred
• Fluency with data analysis and the ability to communicate program metrics effectively to senior leaders
• Strong judgment on issue escalation and comfort in engaging with external stakeholders