Senior Program Manager
Job Summary
To support the Post Sales Operations group, the full-time Senior Program Manager will lead end-to-end customer support program management for new product initiatives, ensuring operational readiness while working remotely.
Key responsibilities
- Lead end-to-end customer support program management for new product introductions and tactical roadmap initiatives
- Build and maintain project plans, timelines, risk registers, and key performance indicators
- Partner cross-functionally to align objectives and ensure launch schedules are met
Required qualifications
- Bachelor's degree in Business Administration or a related field
- 5+ years of experience in program management, preferably in technology or consumer electronics
- Proven ability to drive programs independently and manage complex projects
- Experience in customer support operations
- PMP certification preferred
Complete Job Description
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