Senior Program Owner, GTM

Job Summary

To enhance the effectiveness of the Customer Success organization, the full-time remote Senior Program Owner, GTM will design, deliver, and improve enablement programs, manage onboarding curricula, and ensure the integration of sales methodologies across various teams.

Key Responsibilities

• Oversee the functional onboarding program for the Customer Success organization, ensuring role readiness within the first six months of employment
• Maintain and enhance the Customer Success program, ensuring effective communication and measurement against business expectations
• Deliver the Sales/Adoption methodology for the Field organization and organize ongoing learning experiences to assess skills

Required Qualifications

• 5-8 years of experience in enablement, learning & development, or related fields within enterprise software
• Advanced skills in instructional design, curriculum development, and facilitation of training sessions
• Strong business acumen and knowledge of the P&C insurance industry
• Proven ability to manage complex projects and multi-workstream programs effectively
• Proficiency in tools such as Google Workspace, LMS, and project tracking platforms like Monday.com