Senior Project Coordinator

Job Summary

Coordinating administrative and supportive account activities, the full-time Senior Project Coordinator will manage service calls, invoicing, and customer communications while working remotely to enhance customer satisfaction and operational efficiency.

Key responsibilities

• Dispatch service calls and manage service invoicing and inventory control
• Log service requests and prepare outgoing service correspondence in a timely manner
• Coordinate service and installation for stationary products, handling order-related issues and customs clearance

Required qualifications

• High school diploma or equivalent
• 5+ years of order entry experience or equivalent experience
• Ability to follow ISO procedures and provide general administrative support
• Experience in service marketing support and customer service
• Familiarity with service inventory management and reporting