Senior Recovery Specialist

Job Summary

A company is looking for a Sr. Recovery Specialist.

Key Responsibilities

• Communicate with customers regarding outstanding invoices and past due amounts
• Research billing discrepancies and coordinate recovery efforts within a customer service territory
• Manage cash applications and participate in year-end audits

Required Qualifications

• Experience in recovery or collections within a customer service environment
• Ability to make business judgments and adhere to corporate policies
• Knowledge of cash application processes for multiple bank accounts
• Experience in evaluating customer credit
• Ability to conduct ad hoc analysis and manage escalated customer issues