Senior Registrar Coordinator

Job Summary

Managing daily operations, the full-time Senior Registrar Coordinator will oversee customer service and processes related to the accuracy and integrity of academic and student records while ensuring compliance with institutional, state, and federal regulations.

Key responsibilities

• Manages a team, including hiring, training, and evaluating staff to ensure effective service delivery
• Coordinates customer service and technical processes, monitoring workloads to support enrollment and retention efforts
• Communicates policies and procedures to stakeholders, providing strategic guidance and resolving escalated issues

Required qualifications

• Bachelor's degree and three years of related experience, or an equivalent combination of education and experience
• Prior experience in a Registrar's Office, student records, or student affairs is preferred
• Technical proficiency in various software platforms and the ability to learn complex systems quickly
• Experience in drafting and maintaining business process documentation
• Ability to analyze reports and statistical data for compliance with regulations