Senior Registrar Coordinator

Job Summary

Managing day-to-day operations, the full-time Senior Registrar Coordinator will oversee customer service and processes related to academic and student records, ensuring compliance with institutional, state, and federal regulations while serving as a resource for problem resolution.

Key responsibilities

• Manages a team, including hiring, training, and evaluating staff to ensure effective service delivery
• Coordinates customer service and technical processes, monitoring workloads to support enrollment and retention initiatives
• Reviews and evaluates business processes for continuous improvement, proposing solutions to enhance institutional success

Required qualifications

• Bachelor's degree and three years of related experience or an equivalent combination of education and experience
• Proficiency in using various software platforms and standard office equipment
• Ability to communicate complex policies and procedures effectively to diverse stakeholders
• Experience in managing teams and facilitating collaborative environments
• Knowledge of compliance requirements for academic records and reporting