Senior Renewal Manager

Job Summary

A company is looking for a Senior Renewal Manager to drive customer retention and revenue growth through effective renewal management.

Key Responsibilities

• Manage proactive renewal processes to enhance monthly and annual recurring revenue
• Negotiate renewal terms and pricing to maximize upsell and cross-sell opportunities
• Build consultative relationships with customers to understand their needs and drive retention efforts

Required Qualifications

• 4+ years of experience in a SaaS or Cloud organization in sales, customer success, or renewals
• Proven ability to lead complex renewal negotiations
• Experience in developing and managing renewal forecasts and performance metrics
• Demonstrated record of client satisfaction and teamwork
• Ability to deliver strategic presentations that align with customer priorities