Senior Renewals Manager

Job Summary

A company is looking for a Sr. Renewals Manager to oversee the renewal sales cycle and enhance customer retention.

Key Responsibilities

• Lead the end-to-end renewal strategy and implement scalable playbooks for retention
• Analyze renewal health and develop proactive strategies to improve Renewal Rate and Net Retention
• Collaborate across departments to address churn scenarios and optimize account management

Required Qualifications

• 5+ years in a SaaS customer-facing role with direct renewals experience preferred
• Strong understanding of enterprise IT, Big Data, and financial drivers in various industries
• Proven negotiation skills and ability to craft effective deals
• Experience in data-driven storytelling to influence stakeholders
• Demonstrated leadership and collaboration skills with senior leaders