Senior Renewals Manager

Job Summary

A company is looking for a Senior Renewal Manager to drive successful renewals for their largest and most complex customer accounts.

Key Responsibilities

• Manage subscription renewals for assigned customers, including forecasting and generating quotes
• Develop negotiation strategies to maximize contract value and enhance customer trust
• Collaborate with various teams to identify operational improvements in renewal processes

Required Qualifications

• 3-5 years of experience in renewals, account management, inside sales, or Customer Success at a SaaS company
• Proven track record managing high-value renewals ($100K+ ARR accounts)
• Expert knowledge of Salesforce CRM and complex quoting processes
• Strong understanding of SaaS pricing models
• Experience managing multi-business unit customer portfolios