Senior Renewals Manager

Job Summary

Leading renewal execution for high-value accounts, the full-time Senior Renewals Manager will develop strategies to drive customer retention and revenue stability while collaborating with cross-functional teams in a remote environment.

Key responsibilities

• Lead end-to-end renewal strategy for high-ARR, multi-product, or multi-year accounts
• Own complex pricing, concession, and restructuring discussions
• Act as an escalation point for stalled or high-risk renewals

Required qualifications

• 6+ years in Renewals, Account Management, or Customer Success
• Demonstrated success closing complex SaaS renewals
• Strong negotiation and executive communication skills
• Proven ability to manage ambiguity and competing priorities
• Deep understanding of SaaS pricing, packaging, and procurement