Senior Renewals Manager

Job Summary

Owning the strategy and execution of client renewals, the full-time remote Senior Renewals Manager will manage a portfolio of clients, drive retention and expansion, and lead negotiations to protect and grow annual recurring revenue (ARR).

Key responsibilities

• Own the renewals and upsell motion in collaboration with the Client Management team
• Engage proactively with key decision-makers to identify and mitigate renewal risks
• Lead renewal negotiations and ensure accurate forecasting and communication of projections

Required qualifications

• 6+ years of Client Success and/or Account Management experience in an Enterprise SaaS organization
• Experience with buyers in HR, People, Benefits, or Total Rewards is a plus
• Proven track record of exceeding retention and revenue targets
• Proficient in Salesforce.com with a commitment to data accuracy
• Must maintain work authorization without employer sponsorship