Senior Renewals Manager

Job Summary

Owning a portfolio of existing strategic customers, the full-time remote Senior Renewals Manager will focus on maximizing customer retention through contract negotiations and developing new business opportunities while fostering long-term relationships.

Key responsibilities

• Build and maintain long-lasting client relationships to drive customer renewals
• Negotiate contracts and close agreements to maximize profits and minimize customer churn
• Collaborate with cross-functional teams to enhance the overall customer experience

Required qualifications

• 5-7 years of experience as a Senior/Lead/Principal Renewals Manager or similar role
• BA/BS degree in Business Administration, Sales, or a relevant field
• Solid experience with CRM software and CPQ tools
• Demonstrable ability to influence key stakeholders at all organizational levels
• Proven track record of delivering client-focused solutions to customer needs