Senior Reporting Analyst

Job Summary

A company is looking for a Senior Reporting Analyst, Customer Success Operations.

Key Responsibilities

• Design, develop, and maintain advanced reports, dashboards, and metrics using business intelligence tools
• Lead collaboration with Data Engineering, Data Analytics, and Product teams to establish data integrity standards and streamline reporting processes
• Present findings and recommendations to Customer Success leadership and cross-functional teams

Required Qualifications

• Bachelor's degree in a quantitative field such as Mathematics, Economics, or Data Science
• 5+ years of experience as a Reporting Analyst or similar operational data-focused role
• Expert proficiency in SQL for querying and manipulating large datasets
• 5+ years of experience with advanced data visualization and reporting tools (e.g., Tableau, Power BI)
• Proven ability to translate complex business questions into actionable insights for senior leadership