Senior Revenue Cycle Associate

Job Summary

To support all billing and revenue cycle operations, the full-time Senior Revenue Cycle Associate will manage patient billing inquiries, oversee claim workflows, and optimize RCM processes, working collaboratively with various teams in a remote or NYC-based setting.

Key responsibilities:

• Manage a high volume of patient-facing and internal billing questions, resolving denials and processing insurance coverage verifications
• Work claims end-to-end via the clearinghouse and collaborate with stakeholders to ensure a smooth billing experience
• Support efforts to streamline RCM processes by suggesting automation tools and maintaining consistent execution

Required qualifications:

• 2+ years of experience in revenue cycle, medical billing, or healthcare operations
• Familiarity with insurance billing workflows, including claim submission and denial management
• Strong organizational skills with a detail-oriented approach and follow-through
• Proficient in patient-first communication, with the ability to de-escalate billing concerns
• Interest in technology and automation, particularly in utilizing AI for billing processes