Senior Sales Operations Analyst

Job Summary

Driving key operational projects within the enterprise sales organization, the full-time remote Senior Sales Operations Analyst will own project objectives, enforce sales processes, and implement solutions to complex issues while collaborating with cross-functional teams.

Key responsibilities

• Own project objectives and milestones, managing smaller-scope projects or complex cross-functional workstreams end-to-end
• Enforce sales processes and policies, recommending improvements for on-time, high-quality work across the team
• Devise and implement new solutions to solve complex project-level issues, including improvements and UAT for tools like Salesforce and Zendesk

Required qualifications

• Bachelor's Degree
• 4+ years of experience in Sales Support, Sales Operations, or an equivalent analytical/operational role
• Demonstrated ability to own project objectives with minimal guidance
• Strong strategic and analytical skills, capable of delivering clear work-back plans
• Experience working with CRM platforms, particularly Salesforce