Senior Sales Operations Manager

Job Summary

Owning the critical processes for Deal Desk and Order Operations, the fully remote Senior Sales Operations Manager will guide complex deal structures, manage the end-to-end booking process, and ensure accurate commission calculations to influence revenue accuracy and sales velocity.

Key responsibilities

• Serve as the Deal Desk expert, advising Sales, Finance, and Legal on complex deal structures and approvals
• Coordinate with finance to reconcile bookings and resolve discrepancies during month and quarter-end
• Create and enforce clear deal treatment policies to streamline the quote-to-cash process

Required qualifications

• 5+ years in Sales Operations, Deal Desk, or Order Management within B2B SaaS
• Hands-on experience managing commission calculations and bookings treatment
• Proficiency with Salesforce (reports, dashboards, opportunity management)
• Demonstrated ability to build and enforce deal policies while fostering cross-functional relationships
• Exceptional attention to detail with a track record of maintaining audit-ready documentation