Senior Sales Operations Manager
Job Summary
To enable the success of the sales and commercial organization, the full-time Senior Sales Operations Manager will lead operational excellence across sales planning, execution, and fleet management, managing processes such as CRM operations and incentive compensation administration, with a hybrid work arrangement based in New York City or remotely on the East Coast.
Key responsibilities
- Administer incentive compensation plans for field sales teams and account directors
- Deliver ad hoc analysis to support sales activity, performance tracking, and strategic decision-making
- Manage sales force alignments and collaborate with sales leadership to optimize deployment
Required qualifications
- Bachelor's degree in Business, Finance, Analytics, Administration, Operations Management, or a related field; advanced degree preferred
- 5-7+ years of experience in commercial operations or sales operations within the pharmaceutical or biotechnology industry
- Strong analytical and quantitative skills with proficiency in Excel, PowerPoint, and data visualization tools
- Expertise in incentive compensation plan administration and design
- Deep understanding of pharmaceutical/biotech commercial models and compliance requirements
Complete Job Description
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