Senior Sales Operations Manager

Job Summary

Analytically sharp and operationally obsessed, the full-time Senior Sales Operations Manager will oversee Salesforce and the sales tech stack, driving enhancements and adoption while improving the sales team's efficiency and effectiveness in a remote environment.

Key responsibilities

• Develop a deep understanding of sales workflows and identify areas for improvement based on frontline feedback and usage data
• Manage Salesforce enhancements and data integrity, prioritizing requests from sales leadership and cross-functional partners
• Design testing protocols to validate changes, monitor success metrics, and drive adoption through training and change management

Required qualifications

• 6+ years of experience in Sales Operations, Revenue Operations, or a related field
• Hands-on Salesforce experience, including reporting, dashboards, and data quality management; Admin certification is a strong plus
• Proven ability to manage complex backlogs and prioritize stakeholder needs in a fast-paced environment
• Experience working cross-functionally with technical or product teams to deliver systems improvements
• Strong data analytics capability to analyze usage data and translate findings into actionable recommendations