Senior Sales Support Associate

Job Summary

Supporting the sales cycle and administrative functions, the full-time Senior Sales Support Associate will manage the Request for Proposal (RFP) process, provide sales support to Customer Relationship Managers, and handle office management activities, while working remotely or onsite in various locations.

Key responsibilities

• Manage the RFP process, including monitoring inboxes, entering data, and interfacing with brokers
• Provide administrative support to Customer Relationship Managers and serve as a liaison for sales personnel and customers
• Document and maintain sales and customer record systems to ensure compliance

Required qualifications

• Experience in the insurance industry, sales administration, or customer service
• Knowledge of customer service and relationship management concepts preferred
• Excellent communication and presentation skills
• Ability to manage multiple priorities in a fast-paced environment
• Capability to work independently and be customer-focused