Senior Salesforce Administrator

Job Summary

A company is looking for a Senior CRM Administrator with expertise in Salesforce.

Key Responsibilities

• Perform analysis and provide implementation recommendations based on business requirements
• Maintain the CRM system, including updates, enhancements, and user support
• Collaborate with business partners on user acceptance testing and manage vendor relationships

Required Qualifications

• Minimum of a bachelor's degree and at least 5 years of experience as an advanced Salesforce Administrator
• Good understanding of CRM fundamentals and advanced features
• Experience in contact center CRM integrations and database management
• Hands-on CRM implementation, administration, maintenance, and optimization experience with a leading CRM
• Certification in Salesforce Administration II, Service Cloud, and Business Analysis is a plus