Senior Salesforce Administrator

Job Summary

To enhance the Salesforce platform and related systems, the full-time remote Senior Salesforce Administrator will manage platform administration, user support, and solution delivery while collaborating with cross-functional teams to implement scalable Salesforce solutions.

Key responsibilities

• Administer and maintain Salesforce environments, including configuration, automation, and performance monitoring
• Provide Level 2 and Level 3 support for Salesforce-related incidents and coordinate issue resolution across teams
• Collaborate with stakeholders to gather requirements and translate them into effective Salesforce solutions using Agile methodologies

Required qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or equivalent experience
• 5+ years of Salesforce Administration experience in enterprise environments
• Salesforce Administrator Certification is required
• Strong hands-on experience with Salesforce Sales Cloud and advanced features like Salesforce Flow
• Experience with Agile delivery methodologies and SDLC processes