Senior Salesforce Administrator

Job Summary

To enhance the Salesforce platform's functionality, the full-time Senior Salesforce Administrator will manage day-to-day configuration, support, and maintenance while leading complex integration projects and providing production support remotely.

Key Responsibilities

• Serve as the primary contact for user support requests, troubleshooting and resolving complex Salesforce issues
• Manage user and license administration, including setup, roles, and permissions, while leading product enhancement projects
• Design and maintain advanced reporting and dashboard development, ensuring accurate visibility into operational performance

Required Qualifications

• 7-10 years of experience in a Salesforce admin role
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Salesforce Certified Platform Administrator and Platform App Builder certifications
• Hands-on experience with Salesforce, particularly in Sales Cloud and Service Cloud
• Proficiency in Flow configuration, data management using Data Loader, and experience with API integrations