Senior Salesforce Administrator

Job Summary

Supporting the training and development of Account Representatives, the full-time Senior Salesforce Administrator will manage workflow processes, conduct audits, and assist with strategic marketing plans while working remotely.

Key responsibilities

• Assist in training Account Representatives on processes and responsibilities
• Monitor and audit Account Rep activities to ensure compliance with workflow processes
• Act as a mentor and point of contact in the absence of management, providing insights for revenue growth

Required qualifications

• Associate's degree preferred or equivalent experience
• Minimum 2 years of experience as an Account Representative, with 1 year preferred in Fleet Accounts
• Strong commitment to customer service
• Demonstrated ability to delegate tasks and provide supervisory leadership
• Proficient in Microsoft Office Suite and relevant sales systems