Senior Service Engineer - Oregon

Job Summary

A company is looking for a Senior Service Engineer IS Service Now- CMDB, APM/EA and ITAM.

Key Responsibilities

• Own product strategy, roadmap, and backlog for ServiceNow CMDB, APM, and Asset Management
• Gather, analyze, and translate business requirements into user stories and acceptance criteria
• Drive CMDB design, CSDM alignment, and data quality governance

Required Qualifications

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent experience
• 5 or more years of related experience
• Experience in automation related to deployment, recovery, or other manual processes
• Experience with n-tier solutions and resilience modeling
• Experience leveraging data and metrics to drive behavior and process decisions