Senior ServiceDesk Reliability Engineer

Job Summary

A company is looking for a Senior ServiceDesk Reliability Engineer - SDRE.

Key Responsibilities

• Utilize Terraform and implement SRE fundamentals including core metrics and incident management
• Write scripts in Go/Python for REST APIs and manage Jira Service Management API and automation
• Participate in incident resolution and collaborate effectively with engineering and product teams

Required Qualifications

• Hands-on experience with Terraform and SRE fundamentals
• Proficiency in Go or Python for scripting against REST APIs
• Familiarity with Jira Service Management and automation tools
• Basic knowledge of Google Cloud Platform
• Experience in fintech is a plus