Senior Services Engagement Director

Job Summary

Driving the growth of professional services revenue, the full-time Senior Services Engagement Director will shape and close high-value services engagements for mid-market customers, ensuring successful deployments and increased customer adoption in a remote work environment.

Key Responsibilities:

• Own the end-to-end services sales motion, partnering with Account Executives to drive professional services revenue
• Develop and deliver compelling services proposals and pricing within rapid sales cycles
• Build trusted relationships with customers and stakeholders to drive confidence in delivery and execution

Required Qualifications:

• 7+ years of experience in services sales or consulting within SaaS or software environments
• Proven ability to meet or exceed services revenue targets in mid-market sales environments
• Strong background in structuring and selling professional services tied to software implementations
• Experience developing statements of work and pricing models
• Familiarity with customer experience or unified communications platforms