Senior Site Reliability Engineer

Job Summary

Owning the reliability, performance, and resilience of cloud infrastructure, the remote Senior Site Reliability Engineer will lead incident response, define SLOs, and automate operational processes to enhance the efficiency of Garner's AI/ML workloads.

Key responsibilities

• Own the end-to-end reliability and performance of cloud environments, defining and measuring SLOs across critical services
• Lead incident response efforts and conduct root cause analyses to ensure resolution and infrastructure change review
• Build and maintain monitoring and observability systems to proactively detect and resolve issues

Required qualifications

• 4+ years of experience in operating production cloud infrastructure in an SRE, DevOps, or platform engineering role
• Deep expertise with Kubernetes and Terraform in a cloud-first environment (AWS preferred)
• Strong track record in production observability, including defining SLOs and leading incident responses
• Proficiency in Python or Go for infrastructure automation
• Experience with security and compliance in regulated environments such as HIPAA is a plus