Senior Social Media Manager

Job Summary

Driving community engagement and content strategy, the full-time Senior Social Media Manager will manage publishing and community management across consumer channels remotely, focusing on content creation, trend identification, and crisis response.

Key responsibilities

• Create, schedule, and publish daily content across platforms such as Facebook, Instagram, TikTok, and Threads
• Identify trends and cultural moments for timely engagement, and coordinate crisis responses across teams
• Shape and own the social media strategy, setting growth targets and managing the editorial calendar

Required qualifications

• 5-7 years of hands-on experience managing social channels for medium-to-large brands or nonprofits
• Proven track record of innovative content strategies that drive audience growth and engagement
• Fluency in short-form video production and editing for platforms like TikTok and Instagram Reels
• Experience using AI tools such as Claude and ChatGPT in a professional context
• Exceptional judgment in handling sensitive content and experience with high-empathy environments