Senior Software Engineer

Job Summary

A company is looking for a Senior Software Engineer (Customer Success).

Key Responsibilities

• Build internal tooling, automations, and workflows to enhance support efficiency
• Own engineering support by triaging issues, diagnosing root causes, and implementing code fixes
• Collaborate with various teams to improve platform support and document customer-facing resources

Required Qualifications

• Strong programming fundamentals with proficiency in TypeScript, React, and NestJS
• Experience with API integrations, webhooks, and cloud platforms
• Self-directed with high ownership and ability to manage tasks asynchronously
• Familiarity with observability tooling (Sentry, structured logging, distributed tracing) is a plus
• Experience in fintech, payments, or developer-facing products is a plus